Contact

Support that actually gives a sh*t

Need help with your order?
Talk to the Best Product Pick crew.

Whether it’s a question, a problem or just “hey, where’s my parcel?” — our team is here to fix it fast. No scripts. No robots. Just humans who care about good products and happy customers.

⏱ Avg response time: 24–48 hours
✅ Real humans, not chatbots
🧡 We only sell what we’d use ourselves
Live order support Tracked shipping 30-day problem-solving guarantee
Contact form

Drop us a message

Give us a few details and we’ll get back to you as soon as we’ve checked your order, your product or your question properly. No copy-paste replies here.

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We’ll reply within 24–48 hours (excluding weekends & bank holidays).
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Fast lane

Email the team directly

Prefer your own email app? No problem. Drop us a message with your order number and any photos or screenshots if there’s an issue.

Email: support@bestproductpick.store

Order updates Damaged items Returns & refunds
Quick links

Before you message us, these pages might already have your answer:

Returns & Refunds Policy
Shipping Info

Brand

Best Product Pick
Curated products that actually deliver on value, not just vibes.

Business details

ANJ Trading Ltd
20–22 Wenlock Road
London, N1 7GU
United Kingdom

Before you ask…

“Where is my order?”

Most orders land within the timeframes shown on our Shipping page. If your tracking link looks stuck, give it 24–48 hours — then message us with your order number and we’ll chase it down.

“I got the wrong or a damaged item.”

That’s on us. Send photos plus your order number to support@bestproductpick.store or via the form. We’ll sort a replacement or refund as fast as possible.

“Can I change my address or cancel?”

If your order hasn’t shipped yet, we can usually update details or cancel. If it’s already on the way, we’ll still see what we can do — but timing is everything, so contact us ASAP.